by kunal | Oct 24, 2026 | AI & ML in Business
Introduction / Executive Summary In March 2023 Duolingo reported that 45% of its active users completed at least one lesson per day, up from 31% the previous year. The surge coincided with the rollout of an AI‑driven personalization engine that reshaped the app’s...
by kunal | Oct 22, 2026 | AI & ML in Business
Introduction / Executive Summary In March 2023 Klarna announced that its AI‑driven chatbot, “Klarna Assist,” had handled 1.2 million customer inquiries in its first month, cutting average response time from 14 minutes to under three. The launch forced the...
by kunal | Oct 21, 2026 | AI & ML in Business
Introduction / Executive Summary In 2017 JPMorgan Chase deployed an artificial‑intelligence system called COIN (Contract Intelligence) that could interpret commercial loan agreements in seconds. The platform processed roughly 12,000 contracts in its first year,...
by kunal | Oct 19, 2026 | International Business
Introduction / Executive Summary In 2010 H&M opened its 1,000th store in Shanghai, marking the first time the Swedish retailer reached a milestone outside Europe. The launch coincided with a sharp rise in Chinese consumer spending on apparel, and H&M faced a...
by kunal | Oct 18, 2026 | International Business
Introduction / Executive Summary In 2015 Jollibee opened its 1,000th store, but only 60 of those were outside the Philippines. The milestone forced senior leadership to confront a stark question: can the fast‑food giant replicate its domestic dominance in markets as...